Chapter and verse on how self-contained accommodation can open in England

Overnight leisure stays in self-contained accommodation will be permitted in England from 12 April. This is defined as accommodation in which facilities including: kitchens, sleeping areas, bathrooms and indoor communal areas such as lounges, sitting areas, and any lifts, staircases or internal corridors used to access the accommodation are restricted to exclusive use of a single household/support bubble. A reception area is not to be treated as an indoor communal area if it is required in order to be open for check-in purposes, but it should only be used for the purposes of check-in.

Guests may also use indoor public toilets, baby changing rooms, breastfeeding rooms, and facilities for laundering clothes, which are not to be treated as indoor communal areas. These areas should be cleaned regularly and kept well-ventilated and guests should try where possible to limit their interaction with other households whilst using these facilities. This will mean that any holiday parks and ‘standalone’ holiday lets (chalets, yurts etc) in which kitchens, sleeping areas, bathrooms and indoor communal areas such as lounges, sitting areas, and any lifts, staircases or internal corridors used to access the accommodation are for the exclusive use of a single household/support bubble may open for leisure stays.

Caravan parks and campsites will be permitted to open for leisure stays provided that the only shared facilities used by guests at the campsite or caravan park are receptions, washing facilities (including facilities for laundering clothes), public toilets, baby changing rooms, breastfeeding rooms, water points and waste disposal points. Shower facilities should be operated so as to ensure no household mixing takes place. This would involve either assigning shower facilities to one household group/support bubble (i.e. making them private), or running a reservation and clean process (whereby one household can exclusively book the shared facilities for a fixed time, and the facilities are cleaned between reservations and kept well-ventilated).

Other facilities – receptions, facilities for laundering clothes, public toilets, baby changing rooms, breastfeeding rooms, water points and waste disposal points – should be cleaned regularly and kept well-ventilated and guests should try where possible to limit their interaction with other households whilst using these facilities.

If a site is open to provide self-contained accommodation for leisure stays, permitted businesses or services can also operate on site and can be used by guests and by the general public. This includes:

  • Indoor and outdoor sport facilities (swimming pools and gyms), recreation facilities such as ziplining, spas and personal care, and retail: these facilities can open even where access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. Saunas and steam rooms must remain closed. You should check the guidance for sport facilitiesclose contact services and retail shops, stores and branches and ensure you adhere to any relevant requirements.
  • Outdoor hospitality such as restaurants, cafes and bars: these facilities can open even where access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. The use of indoor public toilets (and facilities such as baby changing rooms) is permitted even if access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. You can find more information in the section on hospitality. You should check the guidance for restaurants, pubs, bars and takeaway services, and ensure you adhere to any relevant measures.

Hospitality venues may provide takeaway food and drink (including takeaway alcohol).

If a site is not self-contained and therefore remains closed for leisure stays, permitted businesses or services can still operate on site and can be used by guests and by the general public:Indoor and outdoor sport facilities (swimming pools and gyms), spas and personal care, and retail may open for access by the public as well as for guests staying for legally permitted reasons. These facilities can open even where the entrance is within the hotel and access is via shared indoor facilities such as lifts/corridors. Saunas and steam rooms must remain closed. You should check the guidance for sport facilities, close contact services and retail shops, stores and branches and ensure you adhere to any relevant requirements.

Outdoor hospitality such as restaurants, cafes and bars can open for the public as well as for guests staying for legally permitted reasons. Outdoor hospitality can open even where the entrance is within the hotel and access is via shared indoor communal areas such as lifts/corridors. The use of indoor toilets (and facilities such as baby changing rooms) is permitted, even if accessed through shared communal areas such as lifts/corridors. You can find more information in section on hospitality. You should check the guidance for restaurants, pubs, bars and takeaway services, and ensure you adhere to any relevant measures. Food and/or drink (including alcohol) can be provided through room service as long as it is ordered by phone or online.

Communal spaces such as lounges or lobbies may remain open to guests but no food or drink should be served in these spaces, people should not be encouraged to gather and social distancing should be observed.

If your business provides both self-contained and non-self-contained accommodation, both may only open subject to their respective restrictions, for example:

  • the hotel may open for legally permitted stays (only)
  • the self-contained chalets may open for leisure stays and for legally permitted stays
  • the hotel’s indoor facilities may open to the public and to all guests

Read the full guidance to find out more.

Showrooms on holiday parks: DCMS has also confirmed that these can open on 12 April, along with non-essential retail.