Wales: Coronavirus Guidance for tourism and hospitality businesses

As Wales moves towards its phased re-opening, holiday parks need to be aware of the Guidance for Tourism and Hospitality businesses

The Welsh Government points out that as all premises are different, businesses should read all guidance to understand the measures to be considered to re-open the business safely.

The following additional measures are intended to provide further advice for self-contained accommodation businesses and must be considered in line with the UKHospitality Wales Guidance and the Guidance for Tourism and Hospitality.

Businesses should also consider, where appropriate:

  • Strengthening their policy on safe disposal of face coverings for staff and visitors
  • Introducing measures for staff and visitors, on arrival, such as taking temperature tests, asking people to sanitise their hands and asking questions around whether they are displaying any symptoms.
  • Considering the flow of guests/visitors and how to avoid any household mixing by keeping guests/visitors apart as they move around the premises throughout their visit/stay, with particular regard to enclosed public areas such as lifts, stairs and corridors
  • Instructing guests/visitors to move through enclosed public areas as quickly as possible, and to avoid shouting or singing in such areas
  • Within accommodation, ensuring that guests keep the doors to their rooms closed at all times, apart from when entering and leaving.
  • Staggering room service/laundry delivery etc to rooms, to avoid guests opening doors and coming out at the same time.
  • Reviewing their incident and emergency procedures to ensure they reflect the physical distancing principles as far as possible, including considering how to minimise household-mixing when congregating in fire assembly areas.

The Welsh Government has produced the five key steps that all those responsible for work in Wales should implement to Keep Wales Safe.  Visit the Business Wales Keep Wales Safe at Work pages for further information for your business on dealing with the Coronavirus outbreak.

A list of Frequently Asked Questions in relation to Coronavirus is also updated regularly on Gov.Wales.  

People in Wales who cannot WfH encouraged to use lateral flow self-tests

All those who cannot work from home (WfH) are being encouraged to access lateral flow self-test kits as they are rolled out across Wales.

The rapid coronavirus testing kits will be available to collect from local test sites across Wales from Friday 16 April.

The Welsh Government is also looking at other collection venues for test kits to be made available, as well as being directly delivered to people’s homes.

It is hoped that improving the availability of lateral flow tests will make regular asymptomatic testing for coronavirus more convenient and accessible for people not covered under existing schemes at workplaces etc.

At each testing site people will be able to collect the rapid lateral flow tests between 08:00 and 13:00. They will not need to make an appointment before collection. Sites will close for a deep clean and re-open for symptomatic PCR testing between 14:00 and 20:00 each day.

Each person will routinely be able to collect two packs of seven LFD self-test kits for home use.