What has changed?

New rules on wearing face masks

From 24 September:

  • customers in hospitality venues e,g your cafes restaurants and bars must wear face coverings, except when seated at a table to eat or drink
  • staff in both hospitality and retail will now also be required to wear face coverings
  • people who are already exempt from the existing face covering obligations, such as because of an underlying health condition, will continue to be exempt.

New rules and restrictions on businesses

From 24 September:

  • if you sell food or drink (including cafes, bars, pubs and restaurants), social clubs, casinos, bowling alleys, amusement arcades (and other indoor leisure centres or facilities), funfairs, theme parks, adventure parks and activities, and bingo halls, these must be closed between 10pm and 5am
  • food and drink in licensed premises must be ordered from, and served at, a table.
  • customers must eat and drink at a table in any premises selling food and drink to consume indoors, on site
  • you will need to display the official NHS QR code posters so that customers can ‘check-in’ once the app is rolled out nationally
  • you must remind people to wear face coverings where mandated
  • as an employer, in consultation with your employee, if you decide they can carry out their normal duties from home then they should do so.

Read more here.

Updated FAQ

The comprehensive FAQ on what can and can’t be done has been updated in accordance with the changes in guidance.

Read more here.

DCMS call for Information – energy price rises

The Tourism Alliance has provided feedback to DCMS on businesses being quoted significantly higher prices from suppliers when trying to renew energy contracts. BEIS are following up with Ofgem on these issues, but DCMS needs data on the extent to which this is a systemic problem for the tourism sector.

Please email policy@thencc.org.uk if this has been a problem for your business.

The Autumn issue of Parks Business is in the planning stage. In these extraordinary times, do you have a story about how your business has responded? Is there a subject you would like covered in this – or a future – issue?

If so, email editorial@thencc.org.uk.