In a crisis situation, the following information gives guidance on how your business can respond: Prepare statements and circulate to staff, making sure your messages are consistent. Ensure staff know the chain of command for messaging, approvals and for escalating complaints. Make sure all staff know the process for dealing with the media. (LINK?) Keep...
The HSE (Health and Safety Executive) says that businesses make a report under RIDDOR (The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) when: an unintended incident at work has led to someone’s possible or actual exposure to coronavirus. This must be reported as a dangerous occurrence. a worker has been diagnosed as having...
Media opportunities may arise that are positive to your business; the media may also look to cover interruptions in your business operations or how you or your team have been affected by COVID-19. When approached by a journalist, instruct staff to take as many details as possible about the media, nature of query and deadlines;...
Advice from Tim Booth, Leisure Vehicles Officer – NaVCIS Challenging times can be seen by some as an opportunity to exploit others and often criminality will increase in such times. Spending some time checking your site security may prevent you from becoming victims, and the disruption this could bring to your business. The closure of...
This is a rapidly evolving situation which the NCC is monitoring carefully. It is critical that members keep under constant review the advice and guidance issued by Government which is clinically led and based on medical advice provided by the UK Chief Medical Officer for England, The Public Health Chief Officer for England and the...